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FAQ


  1. When can I terminate my rental agreement?

  2. How can I terminate my agreement?

  3. What do I need to do when my move-out date is coming up?

  4. What do I have to mind when I move out?

  5. When will the deposit be returned?

  6. How and on what account can I pay my rent?

  7. What happens if I don´t have an account in Germany, how can I pay the rent?

  8. When should the rent be paid?

  9. Who do I turn to if I´ve received a demand notice?

10. Where can I complete my internet agreement?

11. I have a problem with my internet connection, who can I turn to?

12. When does administration have consultation hours?

13. Where is the administration office?

14. Do you also offer guest rooms?

15. Who do I turn to if I´d like to book a guest room?

16. Who do I turn to if I have a problem with my room/apartment?

17. From whom can I get a dishes package and how much does it cost?

18. When and where does the changing of bed linens take place?

19. What can I do if I´m not pleased with the behavior of my neighbor?

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